Accessibility at Baker's Cay Resort

At Baker’s Cay, we care about all our guests and want to ensure all individuals can experience our extraordinary accommodations. It’s important to us that everyone who visits our website or resort feels welcome and finds the experience seamless and rewarding, which is why we strive to provide accessible services and accommodations to any guests who may have additional needs or requirements.

Website

Our commitment to accessibility is a hallmark of our hospitality. We designed this website using the Web Content Accessibility Guidelines (WCAG) 2.0 AA. These guidelines explain how to make web content user friendly for everyone and more accessible for people with disabilities. We monitor the website regularly to maintain this standard, but if you have difficulty using this website, please reach out to us via email at [email protected] or by phone at 305.852.5553.

Public Spaces

Baker’s Cay offers a variety of accessible routes, features, elements, and amenities throughout the resort’s public spaces and within its guest rooms. Accessible features in our public spaces include:

• Parking
  • Handicap accessible self-parking is available, including van accessible spaces
  • Height of the covered passenger pickup/drop-off area accommodates vehicles up to least 9′-0″ high
• Exterior Passages
  • There is an accessible entrance door to the building
  • There are no steps, abrupt level changes, or un-ramped curbs to the entrance/exit or public sidewalks.
• Front Lobby
  • Fully automatic lobby entrance door with wide clearance
  • Registration counter with a lowered portion
• Interior Passages
  • There are no steps, abrupt level changes, or un-ramped curbs to the following areas: guest rooms, courtyard, public restrooms, lobby, game room, meeting spaces, entrances/exits, public sidewalks, and business and fitness centers.
• Elevators
  • There is a full-size passenger elevator serving each level of the hotel
  • All elevator jambs have signs placed on both sides designating the floor with raised letters and braille characters
• Public Restrooms
  • Public restrooms are accessible, with at least one large accessible stall/toilet, one accessible lavatory, and one accessible urinal
  • Accessible toilets have a horizontal grab bar on the adjacent side wall
  • At least one wash basin in each public restroom has drains and hot water pipes that are insulated or protected

Guest Rooms

Our resort includes guest rooms designed to accommodate guests with disabilities. Guests with accessibility needs can choose between 10 accessible guest rooms that are mobility and hearing accessible with either a king bed or two queen beds. Rooms offer either accessible bathrooms with tubs or roll-in showers. The breakdown of these accommodations is as follows:

• Visual notification device for door knocks and phone calls
• Visual smoke and fire alarm device
• Lowered dressers and nightstands
• Braille guest room door signage
• TTYs are available for use by persons who are deaf or hard of hearing
• TTY is available at the front desk so personnel can communicate with persons who are deaf or have speech impairments
• Televisions with closed-captioning
• Wide passage entry doors and other interior doors (except doors on shallow closets)
• Door hardware on all entry doors and other passage doors within the room are usable with one hand
• Wide passages and routes around beds and guest room
• Drapery wands, lamp controls, and thermostats that are easily operable with one hand
• Accessible desk
• Accessible refrigerator
• Electrical outlet within four feet of telephone

Accessible Guest Room Bathrooms Feature:

• Bathroom doors allow wide of clear passage
• Bathroom door hardware easily operable with one hand
• Accessible toilet in bathroom is centered from the adjacent side wall
• Toilet in bathroom has a horizontal grab bar along the adjacent side wall
• Accessible toilet seat height
• Wash basin is low with accessible clearance under the front edge
• Drain and hot water pipes are insulated
• Faucet is easily operable and usable with one hand
• Open floor layout for wheelchair use
• Low towel racks
• Tub Features:
  • Faucet controls and shower diverter be turned on and off easily and are operable with one hand
  • A transfer tub seat is available
  • An adjustable height hand-held shower wand with long hose
  • A long, horizontal grab bar at the foot of the tub (by the controls)
  • A horizontal grab bar at the head of the tub
  • Two horizontal grab bars (one high/one low) along the side of the tub for stabilization
• Roll-in-Shower Features:
  • A folding seat that’s accessible
  • Faucet controls and shower wand positioned on the wall along the side of the shower seat so they are operable from the folding shower seat
  • A horizontal grab bar on the wall alongside the shower seat
  • A horizontal grab bar on the wall opposite the seat for stabilization
  • Roll-in shower is free of curbs or lips at the shower floor
  • Roll-in showers have faucet controls that are easily operable with one hand
  • Adjustable height shower wand with a long hose

Other Features & Services:

• Baker’s Cay welcomes service animals at no extra charge in all guest rooms/suites and public areas on the resort
• Hotel staff are available to adjust accessible features in guest rooms
• Hotel staff are available to offer assistance with check-in, luggage portage, and accessible amenity installation or adjustment upon request
• Hotel staff are available to read printed/visual information upon request